Welcome to Drill Bit City. Thank you for taking the time to visit our store. We carry a full line of carbide products to meet the needs of our customers. If you work with fiberglass, wood, plastic, metals or other simular materials we have the products you need.

Drill Bit City
65 East Palatine Road
Suite 105
Prospect Heights, IL 60070
USA

Business Phone: 847-419-1267
Business Hours: M-F, 8am - 4pm (CST)

e-mail address:
Drills2001@aol.com

SALES TAX:

There is no Sales Tax at this time.

RETURNS:

We accept returns with a 25% restocking fee. The 25% restocking fee is based on the total amount of the original product price only. (Not including shipping charges). Customer is responsible for contacting Drill Bit City before return and also, responsible for the shipping charge back to Drill Bit City. Credit will be issued after Drill Bit City inspects the product and determines it to be unused and resaleable.

SHIPPING:

A majority of the packages we ship are through USPS First Class mail. Larger orders may be shipped by regular mail or via another carrier. Shipping cost is determined by the weight and value of the package. We ship the next business day after we receive payment for your order.

ACCEPTED FORMS OF PAYMENT: Visa, Master Card and American Express

INTERNATIONAL ORDERS:

We welcome International orders. Because of the differences in shipping and shipping cost all International orders will go directly through our Customer Service Department. A Sales Representative can be reached by phone or e-mail. We cannot guarantee a delivery time because of customs and other international shipping variables. Unless a carrier is specified by the customer, we will make every effort to choose the best possible carrier for you. All international payments will be made in US funds.